About Us
With over 30 years of experience in the diamond and jewelry trade, the founders of the company have built successful businsses through a reputation based on honesty, integrity, and trust. We have been in the collateral lending business in the Phoenix-area since 1994 and have been providing loyal clients with jewelry loans and other loans for almost 20 years.
Why We Started Biltmore Loan and Jewelry
With Biltmore Loan and Jewelry, we decided to form the ultimate upscale collateral lending experience, based on the highest level of customer service for our clients and by paying the most for their valuables. Our staff includes GIA certified experts and appraisers are experienced diamond buyers and appraisers of various types of high end valuables. We are the best source for people who want to sell jewelry, sell diamonds, or obtain loans on valuables.
COMPANY PRINCIPALS
1. Without our customers, our company will cease to exist.
This is the reason why we strive to always provide our customers with most premium first class service and care.
2. Customer satisfaction is the most important part of our business.
If our customers are unsatisfied with the amount offered as a loan or purchase, they will leave, not come back, and will not speak of our business in a good regard. This is why we try to always pay more than our competitors and ensure that our customers are offered the maximum amount whether it is a loan or sale.
3. Our customers deserve the most pleasant and easy collateral lending experience possible.
We do this by always treating our customers with respect, honesty and dignity.
4. Our business will grow through a reputation built on honest, trust, and integrity.
Customer referrals and a strong word of mouth is a cornerstone of any successful business. We can only establish our reputation by ensuring every customer walks out of our business happy and with the money they requested.
5. Our customers require privacy, discretion and the peace of mind knowning their valuables are safe.
All transactions are 100% confidential. All valuables are store in a high security vault, monitored 24 hours per day by remote cameras and a high tech alarm system complete with motion sensors. All items, while in our possession, are insured by Lloyd’s of London.
Please contact us to set ip an appointment today!
Biltmore Loan and Jewelry is Scottsdale’s premier purchaser and collateral lender. Please email us at info@biltmoreloan.com or call 480-991-LOAN (5626) to get a free appraisal and quote on your valuables. Please call if you wish to set up an appointment to get a loan or sell your items today!